Privacy Policy
Last updated: January 2025
At Tru.codes ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services.
Information We Collect
Personal Information
When you create an account or make a purchase, we collect:
- Name and email address
- Billing and shipping address
- Payment information (processed securely by our payment providers)
- Phone number (optional)
- Company name (optional)
Usage Information
We automatically collect certain information when you use our services:
- IP address and browser type
- Device information
- Pages visited and features used
- Time and date of visits
Third-Party Integrations
When you connect third-party services (such as Amazon Seller Central), we access only the information necessary to provide our services, such as product catalog and inventory data. We do not store your Amazon credentials.
How We Use Your Information
We use the information we collect to:
- Process your orders and deliver UPC codes and labels
- Provide customer support
- Send transactional emails (order confirmations, delivery notifications)
- Improve our products and services
- Detect and prevent fraud
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Payment processors, shipping carriers, and cloud hosting providers who help us operate our business
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for all data transmission
- Secure data storage with encryption at rest
- Regular security audits
- Access controls and authentication
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data
To exercise these rights, contact us at privacy@tru.codes
Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@tru.codes